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stokidez
Helper III
Helper III

Issue with Sharing Report with External Users

Users outside of my organisation are not receiving an email request through PowerBI. Completing the dialog as shown below. I've attempted to share the report with my personal email address and not received anything. I sent the request a few hours ago. Are the mails sent at a select time or should they be instant?

 

Any assistance would be much appreciated. Is there a workaround (i.e. could I just send the link it generates at the bottom of the dialog and share this manually via email) - would that still work?

 

Thanks,

 

stokidez_0-1619535743748.png

 

1 ACCEPTED SOLUTION
GilbertQ
Super User
Super User

Hi @stokidez 

 

I have seen some instances in the past where the email might not be sent.

 

Also sometimes a users email system might mark this as spam and they will not get the email too.

 

You could certainly take the Report Link and email this to them and they will be able to click on the link and view the report.





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2 REPLIES 2
Anonymous
Not applicable

You can copy the link and e-mail it or even set up the report in a subscription and e-mail it to them with the link. 

GilbertQ
Super User
Super User

Hi @stokidez 

 

I have seen some instances in the past where the email might not be sent.

 

Also sometimes a users email system might mark this as spam and they will not get the email too.

 

You could certainly take the Report Link and email this to them and they will be able to click on the link and view the report.





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

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