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omarevp
Helper II
Helper II

Issue trying to configure data gateway from a URL source

Hello there.

 

I am working in a dashboard. My datasource is from two URLs:

 

https://rhrecruiter.avature.net/PublicLists/uD4y2if4WWjyPlIKxaheSm7iZDRnj5S-

 

https://rhrecruiter.avature.net/PublicLists/HiR59r73YAM2O9bzNV7mczHZ8kh1_13K

 

Is it working fine and it updates everytime I refresh from PBI Desktop.

 

The thing is, i uploaded it to the Power BI Service and I want to configure the Data Gateway. The steps I follow are:

 

1. Download the on-premise data gateway (not the personal mode) <<Question 1: which one do I use?

2. Sign in with my account

3. Data source settings > add new data source. I created it

4. When I create the data source I used datasource type: Web. Then I paste the URL and authentication mode: Anonimous<< Question 3: Is that ok?

5. When I go apply, it says its Connected as the pic shows:Captura.PNG

 

 

Those URL came from a CRM app where it generates both. Each have a table. Do I have to configure the data source from another option, different from "Web"?

 

The issue comes when I want to select the data gateway i've created.

 

Settings>Dataset>Data gateway connection> And it never appears, it is always like this:

 

Captura2.PNG

HELP ME! what can I do?

 

Thanks

1 ACCEPTED SOLUTION
v-yulgu-msft
Employee
Employee

Hi @omarevp,

 

Does this issue exist when configuring scheduled refresh for a different type of data source?

 

Please restart your data gateway service and test again.

1.PNG

 

Besides, sign in your Power BI Service with a different web browser for a test.

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-yulgu-msft
Employee
Employee

Hi @omarevp,

 

Does this issue exist when configuring scheduled refresh for a different type of data source?

 

Please restart your data gateway service and test again.

1.PNG

 

Besides, sign in your Power BI Service with a different web browser for a test.

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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