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Helper III
Helper III

Is Power BI currently offline?

Is anyone else experiencing problems with the app.powerbi.com?  We have a couple of users (including myself) who are unable the web site.  It displays either a blank page, or the Power BI logo / loading icon.

 

When I run fiddler, I can see it is returning a "HTTP/1.1 500 Internal Server Error"

 

 

59 REPLIES 59
Highlighted
New Member

Re: Is Power BI currently offline?

Same here. Location = Sydney, Australia.

Highlighted
Super User I
Super User I

Re: Is Power BI currently offline?

@cmn - looks like something is wrong. Can confirm I can't access either. Interesting that the Community still stands 🙂


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG
Highlighted
Microsoft
Microsoft

Re: Is Power BI currently offline?

Could you please try from a new browser instance and see if it fixes it?

Highlighted
Helper III
Helper III

Re: Is Power BI currently offline?

I've tried chrome and edge on my laptop, as well as Safari on my iPhone.  No good on any of them.  At least 2 other users within our org have the same problem, along with the other community members that have replied to this post.

Highlighted
Frequent Visitor

Re: Is Power BI currently offline?

Having problems here also. cannot publish any pbix files. 

 

Error Message:

The remote server returned an error: (404) Not Found.

Stack Trace:

Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceException: The remote server returned an error: (404) Not Found. ---> System.Net.WebException: The remote server returned an error: (404) Not Found.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceClient.WaitForImportToComplete(String authorization, String activityId, String statusUrl, CancellationToken cancellationToken, String& requestId, String& datasetId, String& reportUrl)
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceClient.<>c__DisplayClass12.<PublishReport>b__11(String& innerRequestId)
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceClient.MakeWebRequest(WebRequestFunc webRequest, String& requestId, Int32 maxTriesAllowed)
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceClient.PublishReport(BIPackageManager biPackageManager, String activityId, Boolean overwrite, Boolean configureGateway, PromptUserForGatewayFunc promptUserForGatewayCallback, CancellationToken cancellationToken, String& requestId, String& reportUrl, String& datasetId, Boolean& gatewayConfigured, Boolean& dataSourceNeedsCredentials)
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceClient.<>c__DisplayClass1.<PublishReportAsync>b__0()
--- End of inner exception stack trace ---
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceClient.<>c__DisplayClass1.<PublishReportAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoPublishDialog.<<OnLoad>b__4>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()

Invocation Stack Trace:

at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task.Finish(Boolean bUserDelegateExecuted)
at System.Threading.Tasks.Task`1.TrySetException(Object exceptionObject)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetException(Exception exception)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoPublishDialog.<<OnLoad>b__4>d__5.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.Ux.FloatingDialog.FloatingDialog.ShowDialog(IWin32Window owner, Nullable`1 showTimeout)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoPublishDialog.ShowDialogAndPublish()
at Microsoft.PowerBI.Client.Windows.FloatingDialog.KoPublishDialog.TryShowDialogAndPublish(Report report, IWin32Window ownerWindow, WindowsHost windowsHost, IWindowService shellService, BIPackageManager biPackageManager, IPowerBIServiceClient powerBIServiceClient, Boolean configureGateway, TelemetryUserActionId entryPoint, LocalizedString title)
at Microsoft.PowerBI.Client.Windows.MainWindow.<>c__DisplayClass27.<<PublishReport>b__26>d__29.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task`1.TrySetResult(TResult result)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetResult(TResult result)
at Microsoft.PowerBI.Client.Windows.MainWindow.<IsSaveChangesPromptNeeded>d__4c.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
at System.Threading.Tasks.Task.FinishContinuations()
at System.Threading.Tasks.Task`1.TrySetResult(TResult result)
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetResult(TResult result)
at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<InvokeScriptAsync>d__1`1.MoveNext()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassb.<Main>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


BackendUrl
https://wabi-south-east-asia-redirect.analysis.windows.net/

ActivityId
577f7f99-ff0b-42c3-921d-b06d8362eb4a

RequestId
be62a79a-0d0c-4975-93e1-130647f9f462

HttpStatusCode
NotFound

 

 

 

 

Ive tried the following, all have failed:

 

-use another user to publish

-reboot pc

-delete dataset from powerbi and re-publish

-create a dummy data set with single row of data

-tried to improt the pbix file from powerbi web

Highlighted
Helper III
Helper III

Re: Is Power BI currently offline?

Has anyone raised a Power BI Pro support ticket?  I am unable to at the moment as I do not have access to the admin portal.

When I try and log a Basic support ticket, as message appears saying "We are celebrating Presidents Day in the US! We’re on vacation for a couple of days but are back on February 17th. If you need immediate assistance, please open Power BI Pro Support Ticket."  and it prevents me from logging a ticket!

 

Surely they could have someone monitoring basic support tickets, rather than preventing them!  I am all for people taking a vacation, but this seems a bit extreme for a company the size of MS!

Highlighted
Helper I
Helper I

Re: Is Power BI currently offline?

I am getting in via Internet Explorer, but not through Chrome.
(location is Sydney, Australia)

Highlighted
Frequent Visitor

Re: Is Power BI currently offline?

Same here, I'm in Perth. 

 

Can access the service yes, but can't publish from desktop to the service, nor can I get data / upload local file from within the service.

Worked fine on Friday but no go today. 

Highlighted
Frequent Visitor

Re: Is Power BI currently offline?

I can't access the PBI from explorer and Chrome

#From Israel

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