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Advocate III
Advocate III

Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this report"

Hi,

 

when I try to open different reports in Power BI Service, they don't load. I get this Error: 

 

Cannot load model

Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.

 

 

Is it a known issue?

 

In last year we had often problem with Power Power BI Service Down and some our clients are very dissatisfied, since they can't access to reports on daily basis. Does Microsoft have a plan to resolve this problems in future?  

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Community Support
Community Support

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

HI @matemusic ,

I check the support page and find service statue seems fixed, did this issue still appears on your side?

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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15 REPLIES 15
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Regular Visitor

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

Same problem here in Austria. Users cannot open any reports since yesterday. Help would be appreciated. 

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Advocate II
Advocate II

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

Yes, It is down here in the middle east as well.

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Advocate I
Advocate I

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

Stability in EU is honestly starting to approach unacceptable levels.

The service health status overview also doesn't get updated fast enough, and the issues are taking far too long to resolve.

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Regular Visitor

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

This is the same here in Denmark. Our issues are primarily related to Direct Query Reports. 

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Resolver III
Resolver III

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

I currently have the same problem.

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Advocate I
Advocate I

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

We have an issue as well (Amstedam and Kuala Lumpur).

 

Power BI didn't work during the presentation we were running for a new team, quite embarassing, also considering that Power BI Status says all is working fine.

 

Yury

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Frequent Visitor

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

Same issue with North-Europe here. Reports keep loading or with self-hosted tabular ''could not load model''.

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New Member

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

Even we are facing the same issue. Please suggest any update on this Problems with Power BI and MS Teams 

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Resolver III
Resolver III

Re: Is Power BI Service (EU) down again? "Couldn't load the model schema associated with this r

Seems that the status is updated now.

https://powerbi.microsoft.com/en-us/support/

status.PNG

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