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maggin97 Visitor
Visitor

Integration with Dynamics CRM OL, tiles just spin and does not display dashboard

I am having problems in displaying my power bi  dashboard tiles in CRM OL. When I select the dashboard and tile from my CRM dashboard, it spins and never displays it. If I move forward and select OK, it spins in the dashboard designer and in the live dashboard as well. Why is it that I can select from any of the dashboards and tiles but it never displays in CRM? However, if i mouseover where the Power BI icons are in the top-right corner, I can click on them and go to my dashboard on powerbi.com. I have verified I have the latest update for CRM too.

 

crmdashboard.png

 

 

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Moderator v-sihou-msft
Moderator

Re: Integration with Dynamics CRM OL, tiles just spin and does not display dashboard

@maggin97

 

In this scenario, since you can access that dashboard on Power BI Service successfully, the issue should be related to Dynamics CRM dashboards. For getting better advices, I suggest you post your question on Dynamics forum: https://community.dynamics.com/crm/f/117

1 REPLY 1
Moderator v-sihou-msft
Moderator

Re: Integration with Dynamics CRM OL, tiles just spin and does not display dashboard

@maggin97

 

In this scenario, since you can access that dashboard on Power BI Service successfully, the issue should be related to Dynamics CRM dashboards. For getting better advices, I suggest you post your question on Dynamics forum: https://community.dynamics.com/crm/f/117

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