Installed Local Gateway (personal mode) version 3000.54.8 August 2020 but does not show on Service

[jhcruvinel]

I installed Local Gateway (personal mode) version 3000.54.8 August 2020 (Portuguese - PT_BR) but does not show in Service

Displays the message on Power BI Service: "You have no data gateway"

However, the status of the local Gateway (personal mode) is: "The gateway is online and ready to be used"

[swise001]

@jhcruvinel 

Have you tried publishing a PBIX file to the cloud?

Try publishing a file and then go to that file's dataset settings.  You may see the gateway appear under that menu - versus where you are looking.   

[jhcruvinel]

Hi,

Yes, I´ve published some datasets, reports and dashboards.

Here is the gateway configuration for my dataset

[V-pazhen-msft · Accepted solution]

@jhcruvinel 

In Power BI service, Manage Gateways is used for managing on-premise data gateway instead of on-premise data gateway (personal mode). Personal gateway does not support Direct query or live connection sources. From the screen shot, you have installed the on-premise data gateway (personal mode), so when you go to the dataset settings, if this dataset requires gateway, you will see on-premise data gateway (personal mode) is available. 

To use Manage Gateways, please install the on-premise data gateway follow this article.

Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.