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deepu299 Member
Member

Incorrect highlighting on Pages

Our end users are observing a strange issue with Power BI service. In the reports with multiple tabs, when they keep switching between the tabs the reports would change but the tab highlighting is not changing. For example I have a report with Page1, Page2, Page3 and Page4. I will view the visuals on Page2 , change some filters and interact with reports. Now I want to view Page3 and click on the tab. The view would change but it still highlights Page2 and it wouldn't let me click on Page2 anymore because it thinks Page2 is already enabled and nothing to change here. It's kind of a frozen view. 

 

Did anyone observe this on Power BI Service? Any workaround or a resolution will be greatly appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Incorrect highlighting on Pages

hi, @deepu299 

Sorry for my carelessness, and I retested it.

 I have submitted it to power bi product team, and it's under repair. ICM:152276802

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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5 REPLIES 5
venal Established Member
Established Member

Re: Incorrect highlighting on Pages

@deepu299 

May i know the browser you are using currently.

 

Try to check the same in other browsers.

deepu299 Member
Member

Re: Incorrect highlighting on Pages

@venal  Thanks for your response. This is in Chrome Version 77.0.3865.90 (Official Build) (64-bit) and Firefox 69.0.1 (64-bit). It is happening after selecting few slicers, switching to another tab and if you now click on reset to default and try to change the tabs again. 

Community Support Team
Community Support Team

Re: Incorrect highlighting on Pages

hi, @deepu299 

I have test on my side, It works well.

and my browser is Chrome Version 77.0.3865.90 (Official Build) (64-bit).

For example:

5.JPGClick Page26.JPGThen click Page4

If you could clear browser cache and try it again?

 

Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Incorrect highlighting on Pages

hi, @deepu299 

Sorry for my carelessness, and I retested it.

 I have submitted it to power bi product team, and it's under repair. ICM:152276802

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
deepu299 Member
Member

Re: Incorrect highlighting on Pages

Thanks @v-lili6-msft Lin, 

 

No worries, thanks for submitting the case. Can you please help explain on how to check the status? We can check with our primary support to speed up if needed. 

 

Thanks, 

Pradeep

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