I share report but adressee don't receive invitation

[fernando95]

Hi dears,

I create reports and share them through the service with my colleagues. When I write the email address only few people of the organization appear in the suggestion, while other not.

These latters, also if I write their complete e-mail address and I click share, don't receive the invitation then are not able to see the shared report. They all have Power BI Pro. 

Thanks for the support,

kind regards,

Fernando

[Tad17]

Hey @fernando95 

A couple of thoughts,

1. Check the link here: https://docs.microsoft.com/en-us/power-bi/service-share-dashboards to make sure everything has been set up correctly and check the limitations section to see if any appply.

2. Are all of the emails part of the same tenant?

3. Check the "Manage Permissions" page by clicking "Share", then "Access", then "Manage Permissions". Trying adding the users here as sometimes this works better than the straight-forward sharing.

4. Do you guys use Office 365 for email? If not the addresses may not autofill when entering them. If you do, see point #2.

Let me know if any of that helps! I'm always happy to help if I can.

[fernando95]

Hi Tad,

thanks for the help. 

To answer to your questions:

1) I read the article and I think this is  the point "People outside your organization don't see any data at all if role- or row-level security is implemented on on-premises Analysis Services tabular models." But how I can change this setting?

2) No, it is an user external to the organization.

3) I tried to give authorization to this user to see the dataset, but the button "Add" didn't light on.

4) Yes, but the address don't autofill

I hope this new info will lead us to a solution.

Thank you,

Fernando

[Tad17 · Accepted solution]

@fernando95 

1. Here is the Tutorial on RLS: https://docs.microsoft.com/en-us/power-bi/service-admin-rls I suggest reading up on it to make sure there are no security measures preventing you from sharing, but RLS is only supposed to stop them from being able to drill down to see the data. Not prevent them from seeing the dashboards and reprots.

2. If you are sharing outside of the organization there may be some complications if you are not the Power BI Admin. As I am not the Admin of our Power BI Licenses (Our IT firm is) I cannot advise much here other than to say the Power BI Admin may have dissable external sharing.

3. This is the key that makes me think that external sharing is dissabled via admin priviledges.

4. Looks like this point is moot and will revert to point #2

Solutions: Check your Security settings both for your reports and from the Power BI Admin view: https://docs.microsoft.com/en-us/power-bi/service-admin-portal

Check out this article for Admin Tenant settings: https://radacad.com/power-bi-administrator-tenant-settings-configuration-you-dont-dare-to-miss

Let me know if any of this helps. I'm sorry my knowledge and my experiences here are unequal. I understand the problem in concept, but I'm not sure if I am getting it right. Hopefully the multiple responses will attract a more experienced user to answer.