I did not receive verification code via email

[renatacampos]

Hello,

I don't get a verification code email on sign-up

I checked Inbox and Junk and waited the whole day, tried again and again - nothing

Please help

Thank you

Renato Campos

[RenanLS]

Same problem here, just can't create my account.

[BrunaVidigal]

 Hi! I am trying to create an user account in PowerBi Pro for my company office, but after I typed my corporate email, the system ask to insert the verification code, that was supposedly sent to my email, however I didn't receive the code. I checked my spam box and the eletronic junk box, but there isn't any email from PowerBi with the verification code. How can I proceed?

[BrunaVidigal]

 Hi! I am trying to create an user account in PowerBi Pro for my company office, but after I typed my corporate email, the system ask to insert the verification code, that was supposedly sent to my email, however I didn't receive the code. I checked my spam box and the eletronic junk box, but there isn't any email from PowerBi with the verification code. How can I proceed? 

[v-shex-msft]

Hi @renatacampos,

Can you ensure you input the correct email address? If you use other email address does this issue still appears?

In addition, I'd like to suggest you test with "in private" mode.

Regards,

Xiaoxin Sheng

[thanhhuong8811]

Hello,

I'm having the same problem.

I cannot sign-up because I don't receive any the verification code emails.

I tried so many times but it's impossible.

Please help!

Thank you

Huong Nguyen

[cgreeno]

Hi,

Also having this problem...

Never get a verification code after multiple attempts. Have checked Spam and Mimecast filters

Thanks

[thanhhuong8811]

Hello,

I'm having the same problem.

I cannot sign-up because I don't receive any the verification code emails.

I tried so many times but it's impossible.

Please help!

Thank you

Huong Nguyen