I can't sign-in outlook using PowerBI login

[siva3012]

Hi,

     I have an PowerBI PRO account and i have mails subscribed on scheduled refresh. I can see the refresh accurs at perodic intervals,  but i am not able to login into Outlook to see those emails.

What troubleshooting should i do now.

[Seth_C_Bauer · Accepted solution]

@siva3012 Are you paying for Outlook? A Pro license doesn't give you every service for free.

[Seth_C_Bauer · Accepted solution]

@siva3012 Are you paying for Outlook? A Pro license doesn't give you every service for free.

[siva3012]

@Seth_C_Bauer : I am not paying for Outlook. I was using PowerBI PRO trial version, during that period i was able to view all emails which was sent at peridoic intervals. Now i am paying for the PowerBI PRO, i did not recieve any emails. 

My PowerBi account is for example : sss@company.onmicrosoft.com 

My Company Email address : sss@company.ie

Is it possible to send those reports (emails) to my company email address? If so can you tell me the steps involved in it.

[v-yulgu-msft · Accepted solution]

Hi @siva3012,

Currectly, Power BI subscription can only send an email to the address that you use to sign into Power BI. In your scenario, it's your PowerBi account: sss@company.onmicrosoft.com. 

Reference: Introducing email subscriptions in Power BI: stay informed when it matters

Best regards,
Yuliana Gu