I have an issue where I can't seem to link directly to a Power Bi report from a word document. If a member of staff clicks the hyperlink in word then they are taken to the Power Bi Sign in page (which after sign-in doesn't lead to the report).
If the link is copy and pasted into a browser, it works ok.
If the word document is PDF'd, the link works ok.
If the link is clicked within Excel (or teams or anywhere else), it works ok.
It is only when the link is clicked from within word that it doesn't seem to work.
Is there a reason why this may be, as we need to produced word documents with hyperlinks within them for staff.
I have tested on my side, but not reproduce the issue.
First, For normal, if you want to share a private app to others, you and others both need the Pro license.
If you have purchased Premium and add your content to Premium, then when you share the content, the receiver could be free user.
Second, If you open the Hyperlink, and the account of power bi service in the browser is not the user, it will take to the Power Bi Sign in page.
And also, I paste the link into a browser which the current account is not Shared by the browser.
It will be are taken to the Power Bi Sign in page too.
Thanks for you're response.
I have a Pro License and have tested this with different users, some have a Pro Licence and some don't, both get the same issue.
The workspace is Premium.
If I place a link into word then I am directed as below:
This happens irrelevant of user type.
If the same link is copy and pasted into a browser than the user see's the report as intended. Also, if the link is pasted anywhere else or the word document is PDF'd, then it works as intended.
This only occurs when clicking a hyperlink within word.
We have been testing. This error only seems to occur if the user has a browser open and is logged in. If the user is logged out, with no broswer windows open then the links works (it prompts the user to log in but then goes to the correct report).
Therefore if the user clicks a second link then they are not directed correctly, likewise if the user already has a browser windo open then the link does not work correctly.
As previously stated this only seems to occur in Word and PowerPoint.
Video of the issue here - https://vimeo.com/318177816
Shows having to sign in every time a link is clicked and if the user is already logged into Power BI they dont get directed to the correct app.