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BeatNick Frequent Visitor
Frequent Visitor

How to track support cases

I I am a pro user that opened up an official support ticket after I ran into this issue:

https://community.powerbi.com/t5/Service/Still-acces-to-published-app-after-I-deleted-the-workspace/...

 

I recieved an email and was informed someone would reachout within 8 business hours. Having gone over that time limit I wanted to take a look at the case...and have no clue where it's actually stored. The email provides a link shown here:

email.png
Which brings me to azure and errors out.... How do I track offical support tickets?

email.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: How to track support cases

@BeatNick ,

 

I would suggest you to post this issue to the issue forum.

https://community.powerbi.com/t5/Issues/idb-p/Issues

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

2 REPLIES 2
Community Support Team
Community Support Team

Re: How to track support cases

@BeatNick ,

 

I would suggest you to post this issue to the issue forum.

https://community.powerbi.com/t5/Issues/idb-p/Issues

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

BeatNick Frequent Visitor
Frequent Visitor

Re: How to track support cases

Thanks. I'll give it a shot.