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MartinOlsen
New Member

How do I become admin so I can buy multiple licenses?

Hi

 

Hope you can help me

 

I need to buy PowerBI pro access to ten people in my team.

We all have the same domain, which I have created.

Anyways - as far as I see it, I need to be an administrator to buy multiple yearly licenses for PowerBI.

When I log into Azure - or via https://admin.microsoft.com/account/#settings it seems that I am not admin of the domain.

Do you know how I can become an admin and thereby be able to buy the licenses in a bundle? - If not, do you know any other way I can buy yearly licenses for several users in PowerBI?

 

BR - and thanks in advance

Martin

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v-diye-msft
Community Support
Community Support

Hi @MartinOlsen 

 

For the root request" Add yourself as global admin/billing admin into a exit tenant", I think you should create a case in the Microsoft365 portal:

https://techcommunity.microsoft.com/t5/office-365/ct-p/Office365 

 

Community Support Team _ Dina Ye
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v-diye-msft
Community Support
Community Support

Hi @MartinOlsen 

 

For the root request" Add yourself as global admin/billing admin into a exit tenant", I think you should create a case in the Microsoft365 portal:

https://techcommunity.microsoft.com/t5/office-365/ct-p/Office365 

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.
KBO
MVP

Hi @MartinOlsen ,

guess this can help : https://www.reddit.com/r/Office365/comments/avgatd/locked_out_of_only_global_admin_account/ 🙂

 

Best,

Kathrin

 

 

 

 

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KBO
MVP

Hi @MartinOlsen ,

do you know another person with Global Admin rights? If yes he/she can give you the permissions in Azure Active Directory under Role :).

 

Best,

Kathrin

 

 

 

 

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Thanks

 

Unfortunately not.

As I created the domain in the first place I guess there aren't any other users.

I have access to delete the mail address from my domain provider but that probably wouldn't help.
Any idea of what to do to reset the tenant?

 

Thanks!

Fowmy
Super User
Super User

@MartinOlsen 

To purchase and assign licenses in the Microsoft 365 admin center, you must be a member of the global administrator or Billing administrator role in Microsoft 365.

Refer : https://docs.microsoft.com/en-us/power-bi/admin/service-admin-purchasing-power-bi-pro

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Greg_Deckler
Super User
Super User

@MartinOlsen - Do you know who originally setup your tenant? There should be a default global admin account created.


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Thanks for the quick reply.

 

I am afraid it was with a previous mail address that I setup the tenant. I had to create a new account because I couldn't access my old one because it had "two factor authentification" - and my phone got stolen.

Is there any way I can reset it?

 

Thanks in advance

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