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madelynlim Frequent Visitor
Frequent Visitor

HierarchySlicer Not Working in IE11

The Hierarchy Slicer custom visual is not working in IE 11 even after I have updated the custom visual to the latest version. The visual works in all other browsers (Chrome, Edge, etc.) except IE11. 

 

The visual was still working fine on our reports last week, but I guess it stopped working for us this morning. Is there a fix to this issue, @jppp ? 

 

Thank you! 

Madelyn.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: HierarchySlicer Not Working in IE11

Hi @madelynlim ,

The issue is fixed now. You could have a try.

 

Here is the message from jppp

Accidentally a wrong version of the HierarchySlicer has been released by Microsoft which is causing this behavior, but now the correct version is again available, which should fix the 'not working in IE'.

3.PNG

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

View solution in original post

3 REPLIES 3
Community Support Team
Community Support Team

Re: HierarchySlicer Not Working in IE11

Hi @madelynlim ,

I reproduced the issue. I found that the custom visual is developed by Jan Pieter Posthuma not the Microsoft teams. You need to contact him at here

5.PNG

You could try to change other browsers currently. Hope the issue will be solved quickly.

 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

 

Community Support Team
Community Support Team

Re: HierarchySlicer Not Working in IE11

Hi @madelynlim ,

The issue is fixed now. You could have a try.

 

Here is the message from jppp

Accidentally a wrong version of the HierarchySlicer has been released by Microsoft which is causing this behavior, but now the correct version is again available, which should fix the 'not working in IE'.

3.PNG

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. Kudos are nice too.

View solution in original post

madelynlim Frequent Visitor
Frequent Visitor

Re: HierarchySlicer Not Working in IE11

Thank you!

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