cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Sicilian Regular Visitor
Regular Visitor

Hierarchy slicer erroring after today's update

Hi all,

 

I have several reports that use the hierarchy slicer, which were all working fine for months until today. When you try to filter at any node of the hierarchy slicer, all other visuals error out with the "!" cannot display data.

 

I've found that this only impacts my reports in the Power BI service and Power BI embedded, but the desktop version of the report filters without errors.

 

I also noticed that if change the Empty Leaf setting to On (default), the filtering works again! However, I really like the ability to turn off the empty leafs as it is a better user experience. Has anyone else had issues after today's update to PBI service/Desktop? If you have reports with the attribute slicer, please test and let me know!

 

 @jppp - If you have any updates, please let me know as well. I really love the custom visual and use it for many clients. I'm also curious if there is support to pass through the of the hierarchy slicer (lowest chosen level) when using the new Drillthrough feature. It doesn't seem to pass the correct context to the drillthrough page.

 

Thanks!

 

1 ACCEPTED SOLUTION

Accepted Solutions
jppp
Advisor

Re: Hierarchy slicer erroring after today's update

Hi @Mardin,

 

The current version should not be giving blank visuals and can be forced to be used by manual clearing the browser cache.

 

 

-JP

33 REPLIES 33
Super User
Super User

Re: Hierarchy slicer erroring after today's update

I'll piggyback here.  I'm also getting issues with this Slicer, but with how it draws.  It appears to draw all of the labels Right Justified.  Example below.
EDIT: Clarify this is Microsoft Edge

 

Correct Display / Current Display

Correct.PNGIncorrect.PNG


   

              Did I answer your question? Mark my post as a solution!
       

Proud to be a Datanaut!


   


Gerard_R Frequent Visitor
Frequent Visitor

Re: Hierarchy slicer erroring after today's update

Contents of Hierarchy slicer is blank in Internet Explorer but works fine in Google Chrome.

Works fine in Power BI Desktop, but not in published reports which are accessed via the Power BI on Premises Data Gateway

jppp
Advisor

Re: Hierarchy slicer erroring after today's update

There is an issue with IE11 causing the visual to be blank and there is a fix on its way.

 

Also in this new version there is a fix of the levels being right aligned.

 

@Ross73312: which version of Edge are you seeing this behavior?

I do not see this behavior in the latest version (17.17134)

 

@Sicilian: The internal selection method has changed with this version. Can you try resetting the current seelction of the slicer and try again? And if it is still not working, can you share an example with me?

 

Super User
Super User

Re: Hierarchy slicer erroring after today's update

Thanks for the response @jppp .  The version currently on my machine is below. We have SCCM, WSUS and those styles of programs, so updating is handled by the admins.  Hopefully this version is recent enough.

 

Capture.PNG


   

              Did I answer your question? Mark my post as a solution!
       

Proud to be a Datanaut!


   


JFR Frequent Visitor
Frequent Visitor

Re: Hierarchy slicer erroring after today's update

I also experience error with the Hierarchy Slicer in all our dashboards. It works fine in Desktop version, but not when you publish to Poweer BI services. I have tried to re-upload my dashboards and create a new hierarchy slicer, but nothing works. Smiley Sad

robby1982 Visitor
Visitor

Re: Hierarchy slicer erroring after today's update

Same issue here, works in Chrome but not in Internet Explorer. When I edit the report in IE11, the Hierarchy Slicer is even gone in the list with Visualizations. 

 

IE11

Version: 11.0.9600.18920

Update versions: 11.0.51 (KB4074736)

 

Please fix this asap, this sort of bugs puts the reputation of Power BI on the line in my organization...


Kind regards,

Robby 

willnic Frequent Visitor
Frequent Visitor

Re: Hierarchy slicer erroring after today's update

We can't click any fields in the hierarchy slicer whatsoever-- tried Chrome, IE, Edge. The only time it works is if we select a field in a hierarchy slicer already expanded.

 

 

Sicilian Regular Visitor
Regular Visitor

Re: Hierarchy slicer erroring after today's update

@jppp I've tried deleting and re-adding the visual, and re-setting/clearing all selections. It doesn't matter which node I choose, it will always cause all other visuals to error out with "Cannoy display visual."

 

It works 100% as expected in the Desktop. It only works in PowerBI.com when I have the Empty Leaf Setting to ON, which will show all the Blanks at each level, but allows the filtering to work correctly. I also noticed the carrots/arrows are missing from certain root nodes. For example, the category with a 7 should have  > expander option pictured below. This is from Chrome.

 

Let me know what other details you need.

 

 

hierarchy error.PNG

jppp
Advisor

Re: Hierarchy slicer erroring after today's update

@Sicilianis it possible to share a desktop file with me as I cannot reproduce this behavior?