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CSAMULA
New Member

HTML External Visual Objects not displaying on a Public Report

Hello all,

 

This is my first message in the forum c:

 

I did not find any relevant information regarding the issue I am facing.

 

I used multiple external visual objects for my report to display some HTML code. The idea of this visual is to display an audio player like this:

CSAMULA_0-1668098946125.png

 

I have already added and enabled these externals visuals to my organization as follows:

CSAMULA_1-1668099061613.png

 

When I open my report on the powerBI platform (Cloud), I am able to see the HTML visual correctly, Also when I shared the report to a Sharepoint space. However when I shared my report as a public web link, my HTML view turns like this.

CSAMULA_2-1668099276750.png

 

I know for a fact that this message only come up if you have not added the respective external visuals to your organization, but, that is not my case as I show you above. I tried this with all the HTML viewers and I get the same result for each.

 

The links to the audio are hosted in a storage account in Azure.

 

Thank you.

 

 

 

 

1 ACCEPTED SOLUTION
v-luwang-msft
Community Support
Community Support

Hi  @CSAMULA ,

Your admin can confirm the settings in the Power BI Admin portal at https://app.powerbi.com/admin-portal/tenantSettings. See Power BI visuals > Add and user certified visuals only (block uncertified).

vluwangmsft_1-1668131743739.png

 

And pls refer the below artcle to learn more details:

https://support.tygraph.com/support/solutions/articles/67000697201-fix-uncertified-visuals-from-apps... 

 

 

Best Regards

Lucien

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2 REPLIES 2
CSAMULA
New Member

Thank you so much! @v-luwang-msft, that was the root of my problem!

v-luwang-msft
Community Support
Community Support

Hi  @CSAMULA ,

Your admin can confirm the settings in the Power BI Admin portal at https://app.powerbi.com/admin-portal/tenantSettings. See Power BI visuals > Add and user certified visuals only (block uncertified).

vluwangmsft_1-1668131743739.png

 

And pls refer the below artcle to learn more details:

https://support.tygraph.com/support/solutions/articles/67000697201-fix-uncertified-visuals-from-apps... 

 

 

Best Regards

Lucien

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