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cvld
Helper I
Helper I

Guest added in Azure AZ can't view items and can't access the shared workspace

Hi,

 

We added a guest user via Azure AD. This guest user is an employee of our company under a different domain name. Guest is a pro license user

1. Tenant settings 

  • Share content with external users - Yes
  • Allow Azure  AD guest users to edit and manage content in the org - Yes

2. Added the New Guest User in Azure AD

3. Guest accepted invite

4. Workspace admin shared the Workspace to the guest user as Viewer.

 

Result:

  • Workspace

cvld_0-1632496163202.png

  • Shared report - this is the guest's response "When I click the link it keeps making me sign in almost loading and making me sign in again."

cvld_2-1632496702441.png

 

What am I missing here? Appreciate your help on this one!

 

 

1 ACCEPTED SOLUTION

Hi @GilbertQ thank you for your response. I did share the tenant URL but still he was unable to access the workspace. What we did is removed him as a guest user and added him again. He was able to access the tenant URL this time around.

View solution in original post

4 REPLIES 4
v-janeyg-msft
Community Support
Community Support

Hi, @cvld 

 

Check whether to grant workspace permissions to the user individually or put him in a group.

Have you checked the access permissions of the guest user to the data source and dataset?

Can you try to directly share the report to the guest user? Select specific prople section.

vjaneygmsft_1-1632797543757.png

 

vjaneygmsft_0-1632797308806.png

Did I answer your question ? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.


Best Regards,

Community Support Team _ Janey

 

 

HI @v-janeyg-msft thank you for your reply, I also tried sharing the report directly but it did not work. The link just doesnt load on his end. Finally we made it work by adding him anew to Azure AD. 

GilbertQ
Super User
Super User

Hi @cvld 


What happens if you share the entire Power BI Service link with the "ctid?" option and see if that works

 

You can get this detail by going into the Power BI Service.

Then click on question mark "?" and then about Power BI

GilbertQ_0-1632691806688.png

 

Then click on Tenant URL as shown below and send that to the external user.

GilbertQ_1-1632691824988.png

 





Did I answer your question? Mark my post as a solution!

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Power BI Blog

Hi @GilbertQ thank you for your response. I did share the tenant URL but still he was unable to access the workspace. What we did is removed him as a guest user and added him again. He was able to access the tenant URL this time around.

View solution in original post

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