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lavdeepk
Resolver I
Resolver I

Getting error while setting up power Bi on premise getaway

Hi All,

 

I am struggling to set up power Bi data getway. I am getting the below error that is already set up on-premise getway.

Please help me to figure out what I am doing wrong here. 

 

Capture1.JPG

Capture2.JPG

1 ACCEPTED SOLUTION
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lavdeepk
Resolver I
Resolver I
v-rongtiep-msft
Community Support
Community Support

Hi @lavdeepk ,

 

Gateway service cannot access outside network. check your connectivity.
The extra ports that you are reported by the connectivity tool need to be opened outbound from the computer running the gateway.
  Switching to HTTPS changes the inbound port from 80 to 443, but doesn't change the outbound ports.  Those ports are used by the Azure message bus, which is the way the gateway talks to the connectors through Azure.  Switching to HTTPS won't change that.  You have to open those ports through the firewall outbound or you won't be able to use the gateway.  There is no other way.

 

Network connectivity is limited, please refer to this post about installing gateway to see if it helps you.

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-install#related-considerat...

 

Keyset as registered is invalid, please refer the following article.

https://community.powerbi.com/t5/Issues/ERROR-installing-On-premises-data-gateway-personal-mode/idi-...

 

https://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/keyset-as-register-is-invalid/...

 

Best Regards

Community Support Team _ polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

GilbertQ
Super User
Super User

Hi @lavdeepk 

 

I would first remove all instances of the Gateway software on your PC.

 

Then make sure that there are no data gateways in the Power BI Service.

 

I would then install the gateway again.


Based on your image above your PC cannot connect successfully to the Power BI Service, if you can make sure that this is working?





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