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Anonymous
Not applicable

Get Apps icon not showing in Power BI service

Hello,

 

I have this user who is trying to get an APP published to the organization in service but not seeing 'Get Apps' Icon. Please provide a solution or workaround to this issue. get apps.png

 

1 ACCEPTED SOLUTION
Anonymous
Not applicable

steps we did to resolve this -

 

 

Published a random app running in premium to him.
Copied the link of the random app and sent it to him over Skype
Asked user to click on the link and it will take him to the report.
Asked user to click on the Apps Icon again and the “Get Apps” button was now showing up.


The “Get Apps” button should continue to show up for him.

View solution in original post

2 REPLIES 2
v-jiascu-msft
Employee
Employee

Hi @Anonymous,

 

I would suggest you file a support ticket here. You also can refer to service-install-use-apps#get-a-new-app.

create ATicket

 

Best Regards,

Dale

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

steps we did to resolve this -

 

 

Published a random app running in premium to him.
Copied the link of the random app and sent it to him over Skype
Asked user to click on the link and it will take him to the report.
Asked user to click on the Apps Icon again and the “Get Apps” button was now showing up.


The “Get Apps” button should continue to show up for him.

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