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Geatway "not configured correctly"

I installed gateway in a remote windows server, and deplolyed mysql OBDC, but in powerbi service, there is a warning, how to fix it?

1goodtogo.JPG2not correctly.JPG

1 ACCEPTED SOLUTION
truptis
Super User
Super User

Check if the below links help you: https://community.powerbi.com/t5/Service/On-Premises-gateway-not-configured-correctly/m-p/1873839#M1...  https://community.powerbi.com/t5/Service/gateway-quot-not-configured-correctly-quot/td-p/475932 
Check if in your Power BI desktop in source you have given the server name,port number and there is no extra space in Desktop file as well as on the cluster name on Power BI service.

Otherwise, you can raise a support request. Go to https://support.powerbi.com. Scroll down and click "GET SUPPORT" and sign in and raise request. If you have Pro License, then it's FREE! ‌‌ Please accept it as a solution if it helps you. Thank you.
Regards,
TruptiS

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3 REPLIES 3
blopez11
Memorable Member
Memorable Member

Did you also configure a data source off the gateway for your mysql server/database?

truptis
Super User
Super User

Check if the below links help you: https://community.powerbi.com/t5/Service/On-Premises-gateway-not-configured-correctly/m-p/1873839#M1...  https://community.powerbi.com/t5/Service/gateway-quot-not-configured-correctly-quot/td-p/475932 
Check if in your Power BI desktop in source you have given the server name,port number and there is no extra space in Desktop file as well as on the cluster name on Power BI service.

Otherwise, you can raise a support request. Go to https://support.powerbi.com. Scroll down and click "GET SUPPORT" and sign in and raise request. If you have Pro License, then it's FREE! ‌‌ Please accept it as a solution if it helps you. Thank you.
Regards,
TruptiS

Anonymous
Not applicable

Thanks for sharing this

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