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Regular Visitor

Gateway visible at Power Apps site but NOT at in Power BI Manage Gateways

I can install and create an On-Premises Data Gateway on my server, using an Admin PowerBI account and it shows up in the Gateway section for Power Apps.  But the Manage Gateways section of the Power BI page says I have NO Gateways.

 

I've tried logging in with different admin users, but it doesn't show up.

It all worked with an older version of OPDG I installed months ago.

It started after installing the September version of OPDG, so I uninstalled and reinstalled the August version.  Still doesn't show up in Power BI Gateways.

 

Any ideas?

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Regular Visitor

Ok, I uninstalled the August build and reinstalled the May build, and it worked.  The Gateway is now visible on the Power BI Manage Gateway page.  Go figure.

View solution in original post

3 REPLIES 3
Highlighted
Regular Visitor

Ok, I uninstalled the August build and reinstalled the May build, and it worked.  The Gateway is now visible on the Power BI Manage Gateway page.  Go figure.

View solution in original post

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Hi @dlesandrini ,

 

Thanks for your update. As the issue is resolved. I will close this thread.

 

Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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It is resolved, but now I understand what was happening.

 

There are 2 different PowerBI websites.  One for government … and another for everyone else … except that I can log into both with my Pima County email address.  Once logged on, I am given no clue which one I’m in.

 

    https://app.powerbigov.us/

    https://app.powerbi.com/

 

The gateway was there the whole time, but only visible to the GOV site.  If/when I log onto the correct Power BI site, I see my gateway.

 

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