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SobralDavid Frequent Visitor
Frequent Visitor

Gateway installation failed



Sorry but i need help for the installation of the Gateway.

I have try to install the "On-Premises Data gateway" on my server, and i have allway the same issue, the setup failed with a logon failure (see the error message below).

Of course i'm local admin of the server and my account is 

 memeber of the Policy "Log on as a service"

My server is a Windows 2012 R1


Thanks for your help.




Error message : 

System.InvalidOperationException: Cannot start service PBIEgwService on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not start due to a logon failure
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at Microsoft.PowerBI.EgwInstallUtils.CustomActions.RestartService(Session session)

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