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Anonymous
Not applicable

Gateway error: FailedToParseUsername: Error parsing username

Hi,

 

I am facing an error with the dataset refresh on PBI Service. We are able to refresh the data in pbi desktop but once published, it is failing with the error "FailedToParseUsername: Error parsing username '<pi>••••••••••••</pi>'.; ErrorShortName: FailedToParseUsername".
I have tried with multiple usernames and process IDs but the result is same.
The dataset has two connections(SSAS tabular and Impala).
Can anyone please help me resolve this.

Thanks in advance.

6 REPLIES 6
Anonymous
Not applicable

I had the port wrong. Resolved it by correcting. Thank you all for your responses.

v-lionel-msft
Community Support
Community Support

Hi @Anonymous ,

 

Are the gateways and credentials of the two data sources configured correctly?

v-lionel-msft_0-1605683869279.png

 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

GilbertQ
Super User
Super User

Are there any reserved characters in the Username?





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Anonymous
Not applicable

No, the username is "ps108633". No reserved characters.

GilbertQ
Super User
Super User

Hi there

 

have you made sure that when setting up the data source that the credentials used has got Admin access to the SSAS Tabular Database?

 

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-enterprise-manage-ssas





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Anonymous
Not applicable

Hello @GilbertQ 
Thank you for your response.

I am sure the SSAS connection is working. Because I am using the same SSAS gateway in different datasets and they all are running fine. I believe the problem is with Impala connection. The gateway error is only showing "FailedToParseUsername: Error parsing username '<pi>••••••••••••</pi>'.;.
I tried with the same user that is able to refresh the data through PBI desktop but it still doesn't work.

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