Gateway connection: does it run only when my computer is running within my company's network?

[LinhNguyen]

Hi all,

I'm connecting to Salesforce and SAP and it seems that a personal gateway was automatically set up for that. My question is: can this connection run even when my computer is off or outside of the network?

If so, is there any other way I can set up this connection to let my data set refresh without dependency on my local computer?

Thank you!

[v-diye-msft]

Hi @LinhNguyen 

If you've fixed the issue on your own please kindly share your solution. if the above posts help, please kindly mark it as a solution to help others find it more quickly.thanks!

[v-diye-msft]

Hi @LinhNguyen 

The gateway must be running when your computer is on with the network. 

If you'd like to keep running when your computer is off, I'd suggest you use another gateway in another computer which could be on.

Make sure you are the admin of the second gateway, that you can use it for your data source.

If the second gateway created under your cluster, when refreshing is required, it will put your gateway in the first place, when your gateway offline, it will fetch the second to keep running.

here're documents for your reference:

https://radacad.com/the-power-bi-gateway-all-you-need-to-know