Gantt not exporting in Power BI Online

[RichJW]

Hi,

In the Power BI Desktop version, I can export to PDF and my Gantt visual (Gantt Chart by MAQ Software) will show.

When publishing to Power BI Online, I can still see the visual on screen, but when I export to either PowerPoint or PDF, the Gantt visual is missing, it just leaves white space where the visual is (no error message). All my other visuals (tables, charts, cards) are visible on the export, however even another Gantt (Gantt 2.2.3) does not show. These last worked fine in November and had been working fine for well over a year.

Can anyone advise what the issue is, please, as I need to export to PowerPoint?

Thanks,

Rich

[MAQSupport]

Hello @RichJW ,

It was an issue listed in Power BI Support.  

Please try to export the report again using PowerPoint/PDF and let us know if it works for you now. 

In case of any issues or suggestions regarding our custom visuals, reach out to us on support@maqsoftware.com 

Thanks

[RichJW]

Hi MAQ Support, yes I know, as Lin posted the issue and resolution date above. All working now.

Thanks,

Rich

[v-lili6-msft · Accepted solution]

hi @RichJW 

This is a known issue, and engineers are working on a fix and expect it to be deployed by end-of-day 12/18/2019.

https://powerbi.microsoft.com/en-us/support/

Regards,

Lin

[RichJW]

Thanks Lin.