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leonballoni Helper II
Helper II

GWPipeline_Client_GatewayUnreachable

 

Would like some help solving this issue in power bi gateway. I noticed that it's still connected to our database, but, for some unknown reason, it's not able to reach and make scheduled refreshes in our reports. Could someone propose a solution?

 

unreachable.jpg

 

Best Regards,

Leon

2 ACCEPTED SOLUTIONS

Accepted Solutions
Microsoft
Microsoft

Re: GWPipeline_Client_GatewayUnreachable

Hi , @leonballoni 

Check your firework first and then restart the gateway to try again .

If help ,you can refer to these posts to troubleshoot the On-premises data gateway:

https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-tshoot

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot#troubleshooting-too...

 

To find more details ,please find information in event logs for the on-premises data gateway service.

 

Best Regards,
Community Support Team _ Eason

 

 

 

 

View solution in original post

Microsoft
Microsoft

Re: GWPipeline_Client_GatewayUnreachable

Hi , @leonballoni 

Could you please tell me whether your problem has been solved?
If it is,  please mark the helpful replies or add your reply as Answered to close this thread.

 

Best Regards,
Community Support Team _ Eason

View solution in original post

4 REPLIES 4
Microsoft
Microsoft

Re: GWPipeline_Client_GatewayUnreachable

Hi , @leonballoni 

Check your firework first and then restart the gateway to try again .

If help ,you can refer to these posts to troubleshoot the On-premises data gateway:

https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-tshoot

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot#troubleshooting-too...

 

To find more details ,please find information in event logs for the on-premises data gateway service.

 

Best Regards,
Community Support Team _ Eason

 

 

 

 

View solution in original post

leonballoni Helper II
Helper II

Re: GWPipeline_Client_GatewayUnreachable

Thanks! it really helped me.

Microsoft
Microsoft

Re: GWPipeline_Client_GatewayUnreachable

Hi , @leonballoni 

Could you please tell me whether your problem has been solved?
If it is,  please mark the helpful replies or add your reply as Answered to close this thread.

 

Best Regards,
Community Support Team _ Eason

View solution in original post

leonballoni Helper II
Helper II

Re: GWPipeline_Client_GatewayUnreachable

Good Morning,

 

Yes, it did solved the gateway unreachable situation, though now i get this other one:

 

{"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: xxxxxxxx

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