Filters disappeared

[Anonymous]

Hello,

I got one problem on PBI Online, many weeks ago.

I don't know what's happened, I can't modify a report no more. On the Filters part, the elements appear one second and disappear.

So I can't modify/create any part of my reports (colours, filters...).

Is it right? Do you have this problem?

PS : no problem with PBID

[Greg_Deckler · Accepted solution]

Hmm, OK, I tried this in IE11 and Chrome 47.0.2526.106 m and they both worked. Report | Edit Report | click visualization and I have stuff in the filters and the pencil icon. All of this is on Windows 10 and Windows 8 machines. You can try clicking on the smiley icon in the upper right and sending a screen shot to support. I generally hear back from them very quickly and they are very helpful, they may be able to diagnose what is going on.

[Greg_Deckler]

So, are you seeing the "fly-out" for filters? I am seeing the fly-out for filters collapsed and I can click on the fly-out and it expands. Click it again and it collapses, so all seems fine. I am in Edge on Windows 10. What browser and OS are you running?

[Anonymous]

I'm on Win7 and IE (same way with MFirefox).

I'm not an english speaker so it's hard, for me, to be clearer.

It was working and it's not working few weeks ago.

The part, in "Vizualisation", under the filter logo (and the pencil) is empty. I don't see "values" and "Filters". It appears very quickly when I click on the bars (filter logo). Si I'm not be able to change any filter or add something (values or filters or axe...)

Idem with the other logo (pencil).

[Greg_Deckler · Accepted solution]

Hmm, OK, I tried this in IE11 and Chrome 47.0.2526.106 m and they both worked. Report | Edit Report | click visualization and I have stuff in the filters and the pencil icon. All of this is on Windows 10 and Windows 8 machines. You can try clicking on the smiley icon in the upper right and sending a screen shot to support. I generally hear back from them very quickly and they are very helpful, they may be able to diagnose what is going on.

[Anonymous]

Ok, that's what I will do.

At the office, I'm on Win7 and IE => do not work

At home, I'm on Win8 and Chrome => work

Unfortunately, here is the issue...

Thank you!

[MPeinado · Accepted solution]

Hello

I had the same issue.  I have resove it upgrading IE to IE11.

[Anonymous]

You're right, it's perfect with IE11!

Thank you