Filter not working on visual on Power BI Service

[rsanchezm]

Hi Folks,

I have made a very single report to  measure the progress of the documentation that departments have been loaded in a repository for a certain accreditation.

Everything goes fine until building the accreditation control and his filters. I have set up my visual as below:

The filters I have used on this visual are the next:

This means that I want only filter those accreditations that are active and haven not been concluded yet. I Power Bi desktop works fine:

When I go to Power BI service, the first time the report looks like in Power BI desktop.

But, if a I reaload the page or I click on the refresh button, my second option "Recomendaciones CNEIP 2021" of my visual "Acreditación" disspear.

I have clean my cache, used a fresh install of other browsers and the issue is the same.

Someone has experience something like this?

I expect you can help me with this.

Regards,

[Anonymous]

Have you checked to see if the filters you are applying are cauing the all records for "Recomendaciones CNEIP 2021" to be filtered out (and therefore dissapear from the visual)? You could check to see if using the "Show items with no Data" item is checked inside of that field for the filter visual.

[rsanchezm · Accepted solution]

Hi @Anonymous ,

Yes, I have checked and unchecked that options and the issue remains. I ended up building my report from scratch and now the issue is gone.

Anyway, thanks for your help.

Regard,