Filter not showing values

[AndreaBrunello1]

Hello,

I am experiencing a problem with the filters on pbi service.

Despite on the desktop version it works correctly, the same filter on the online version is not working. It basically showes no values and give no option to select. There are not other filters on that could cause that. 

DESKTOP

   

ONLINE

If I delate and insert again from desktop, it will start working correctly again. But after a few days it is not working anymore.

Any idea?

thanks

[collinq]

Hi @AndreaBrunello1 ,

In Desktop, it mightbe worth selecting the "interactions" to make sure that no hidden slicers exist.  Also, confirm that there is nothing in the "Filter" area.  In the Service, select the "reset to default" to confirm that there is nothing hidden as well.  Let us know if any of those resolve this (and we know that it might take a few days because you said it works and then doesn't anymore later).

[AndreaBrunello1]

Hi @collinq 

many thanks for your answer.

Unfortunately none of the three solutions worked on that.

Do you have any ideas?

bests