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Maurus
New Member

Filled map only works in one computer !

Dear Experts,

 

I have a filled map with data of each region of Chile. The first picture shows the published report where one can see the map correctly, in this case with no filters, all the regions are painted.

The problem is that the same link (published report) in any other computer or cell phone does not work: some regions are not shown. First screen capture is from my computer. Second is the same exact link but in a different computer. (any explorer like safari, chrome, windows does not change anything) 

correct.png   incorrect.png

 

Hope someone has an idea why?

Thanks

1 ACCEPTED SOLUTION
collinq
Super User
Super User

Hi @Maurus ,

 

My first guess is that the Admin does not have the maps visual options turned on.  After that, you ahve to make sure that the firewall is open for Bing maps:

 

ou, or your administrator, may need to update your firewall to allow access to the URLs Bing uses for geocoding. Those URLs are:

For more information about the data being sent to Bing, and for tips to increase your geo-coding success, see Tips and tricks for map visualizations.




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




View solution in original post

1 REPLY 1
collinq
Super User
Super User

Hi @Maurus ,

 

My first guess is that the Admin does not have the maps visual options turned on.  After that, you ahve to make sure that the firewall is open for Bing maps:

 

ou, or your administrator, may need to update your firewall to allow access to the URLs Bing uses for geocoding. Those URLs are:

For more information about the data being sent to Bing, and for tips to increase your geo-coding success, see Tips and tricks for map visualizations.




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




View solution in original post

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