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Dear Community users,
I'm facing an issue when i tried to run On-promisse Gateway in my Pc, I already sent this error to local support IT but they can't help and ask to me send this issue for PBI community.
Message error is:
Request Id: 868fb3b9-abf4-43c6-b993-dc785d342a00
Correlation Id: b77e2536-370e-4776-9e3b-f57f2c0afba7
Timestamp: 2020-06-08T11:05:04.617Z
Nome do aplicativo: Power BI Gateway
ID do aplicativo: ea0616ba-638b-4df5-95b9-636659ae5121
Endereço IP: 45.165.61.60
Identificador de dispositivo: Não disponível
Plataforma do dispositivo: Windows
Estado do dispositivo: Unregistered
Solved! Go to Solution.
Hi @brsc0002 ,
Please try to upgrade the gateway to latest version. Restart the machine then test again. Check if required ports are allowed based on this document: https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-communication#ports
For reference:
Troubleshoot gateways - Power BI
Failed to sign in. Please verify your credentials and try again.The browser based authentication dia
Best Regards,
Amy
Community Support Team _ Amy
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @brsc0002 ,
Please try to upgrade the gateway to latest version. Restart the machine then test again. Check if required ports are allowed based on this document: https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-communication#ports
For reference:
Troubleshoot gateways - Power BI
Failed to sign in. Please verify your credentials and try again.The browser based authentication dia
Best Regards,
Amy
Community Support Team _ Amy
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Check the gateway documentation, especially the section about proxies.
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-proxy