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Frequent Visitor

Failed to import data

Could any expert kindly help? Thanks!

 

"Failed to import data

 

Do you want to delete the dataset and report?Please try again later or contact support. If you contact support, please provide these details.

  • Activity ID8f139d59-b4e1-4b85-987f-358310397835
  • Request IDb9bfc13a-6d0d-4b6f-977f-f26f81009ecf
  • Correlation IDd67f22b7-ca46-d8b2-d034-e4d6c69a099b
  • Status code200
  • TimeWed Jul 22 2020 16:42:49 GMT+1200 (New Zealand Standard Time)
  • Service version13.0.13913.66
  • Client version2007.2.01968-train
  • Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net/"
1 ACCEPTED SOLUTION

Accepted Solutions
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Hi, @PUSSINBOOTS 

It is suggest to submit these  information  you provided to the support team, they will provide more useful suggestions.

https://powerbi.microsoft.com/en-us/support/

 

Support Ticket.gif

 

Best Regards,
Community Support Team _ Eason

View solution in original post

8 REPLIES 8
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Super User IV
Super User IV

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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Community Support
Community Support

Hi, @PUSSINBOOTS 

If the issue occurs only for one specific report  when you  use option "get data"->"file" in web portal to upload your reports.

Please try to use "publish"  button in desktop to publish  the report to see if the same error throws out. 

If you create have create custom visual, take a try removing and inserting custom visual again, then publish.

 

If  the issue occurs for all reports ,please check the version of Powerbi Desktop you used to create reports.

It is recommended to install and use the latest version of desktop to create reports, otherwise it may cause incompatibility between desktop and service versions.

 

You aslo  can create a support ticket to investigate this issue.

https://powerbi.microsoft.com/en-us/support/

 

Best Regards,
Community Support Team _ Eason

Highlighted
Community Support
Community Support

Hi , @PUSSINBOOTS 

Could you please tell me whether your problem has been solved?
If yes, you could accept the helpful answer as solution. You also could share your own solution here. For now, there is no content of description in the thread. If you still need help, please share more details to us.

 

Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Highlighted

Thanks for the reply. Still the same issue:

 

Failed to import data
Do you want to delete the dataset and report?
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: e9e2200d-c0da-4cce-8f7f-3f651d4cafef
Request ID: fd9ff152-a940-3e4b-760b-89267229965b
Correlation ID: b699ee68-cb05-2f70-a30e-34cc18827342
Status code: 200
Time: Thu Aug 06 2020 11:19:32 GMT+1200 (New Zealand Standard Time)
Service version: 13.0.14015.65
Client version: 2007.4.02174-train
Cluster URI: https://wabi-australia-southeast-redirect.analysis.windows.net/

Highlighted

Thanks. Unfortunately, still cannot publish app. Could anyone help me understand below? Thanks.

 

Failed to import data
Do you want to delete the dataset and report?
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: e9e2200d-c0da-4cce-8f7f-3f651d4cafef
Request ID: fd9ff152-a940-3e4b-760b-89267229965b
Correlation ID: b699ee68-cb05-2f70-a30e-34cc18827342
Status code: 200
Time: Thu Aug 06 2020 11:19:32 GMT+1200 (New Zealand Standard Time)
Service version: 13.0.14015.65
Client version: 2007.4.02174-train
Cluster URI: https://wabi-australia-southeast-redirect.analysis.windows.net/

Highlighted

Hi , @PUSSINBOOTS 

Please provide  more details.

Can you share your version of desktop ?Have you updated to the latest desktop version?

Whether other reports appear similar?

65.png

Best Regards,
Community Support Team _ Eason

Highlighted

Hi, @PUSSINBOOTS 

It is suggest to submit these  information  you provided to the support team, they will provide more useful suggestions.

https://powerbi.microsoft.com/en-us/support/

 

Support Ticket.gif

 

Best Regards,
Community Support Team _ Eason

View solution in original post

Highlighted

Thanks heaps!

 

My version is very new!

 

PUSSINBOOTS_0-1597014847280.png

 

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