Failed to Configure Correct Username/Password on Gateway Cluster

[echo_chu]

Hi Everyone, good afternoon.

I try to create a new data source via the company email account, and I have successfully configured the on-premises data gateway.

While when I add my data stored in the local folder to Gateway, the 'Windows username' and 'password' are invalid. Moreover, the same problem happened again when I was using Microsoft Flow to connect the local folder path.

Really thanks for your time and consideration, the error message text and screenshots are shown below:

@v-easonf-msft

Unable to connect: We encountered an error while trying to connect to . Details: "We could not register this data source for any gateway instances within this cluster. Please find more details below about specific errors for each gateway instance."Show details

Troubleshoot connection problems

 

[v-alq-msft · Accepted solution]

Hi, @echo_chu 

It seems from the screenshot that you can't access the data source due to the wrong credentials. Please make sure the 'Windows username' and 'Windows password' are correct. You might not know your UPN, and you might not be a domain admin. To find out the UPN for your account, run the following command from your workstation: whoami /upn. You may try to use domain\username as Windows username and setting 'Windows password' with the corresponding password.

Best Regards

Allan

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[echo_chu]

thanks, it works

Here is the conclusion,

for windows 10 user,
the credential username could be found in the following method
1. Setting
2. Your Info
3. Click 'Sign in with a local account instead'
4. Click next steps till showing 'Windows Security'
5. The username domain/email is your credential username

[Rasitha_PB]

Hi @echo_chu ,

Please help me how to find my domain/username and password. 

Really appreciate if you can eloborate the steps that your carried out.

Regards,
Rasitha

[Greg_Deckler]

First impression is that Python is not installed on any gateway.

[echo_chu]

Yeah, I have not installed the python gateway path yet, while the main problem is that I do not know how to get the correct Windows Username and Password

@Greg_Deckler  Thanks for your timely reply!