Face a problems: There is no available gateway.

[Anonymous]

Hi everyone:

Today I receive a notification about one of the datasets 'refresh failed'. I am pretty sure that gateway is all set due to other datasets launching to this gateway work normally and gateway is up to date.

here is the setting of this dataset(sorry to provide in Chinese..I cannot find a way to change language)

[v-jingzhang]

Hi @Anonymous 

Can you go to Settings > Manage gateways to check whether every data source is connected successfully like below?

Regards,
Community Support Team _ Jing

[StefanoGrimaldi]

doesnt display any other information error or description?

[Anonymous]

Hi Grimaldi

Is there any other info I should provide?

thanks

[StefanoGrimaldi]

hey, 

we will need more detail on the refresh failed, its too generic to norrow down the couse of your exact problem. 

[Anonymous]

Hi Grimaldi

here is the technical information.

Activity Id:
1843941c-5221-40d8-87e5-994b062288af

Request Id:
f66ec8e0-e740-4f73-ae10-fdf66c5c89d9

Cluster Name:
WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net

Refresh Start Time:
January 15, 2021 0:03 UTC

Refresh End Time:
January 15, 2021 0:03 UTC