External email address subscription - active yet?

[GabrielSantos]

https://powerbi.microsoft.com/en-us/blog/heads-up-e-mail-subscription-support-for-external-e-mail-ad...

Is this active yet? The post says cloud tenants as of 3/2, but I am still not able to subscribe external email addresses in Premium (A4 SKU).

I have checked settings and it seems fine - perhaps they just haven't released?

[v-lid-msft]

Hi @GabrielSantos ,

The blog has updated with following:

This blog post describes functionality that has not yet been released. We expect the change to reach commercial cloud tenants the week of 4/6/2020.

Best regards,

[v-lid-msft]

Hi @GabrielSantos ,

Based on my test, we cannot subscribe with external email address in a P1 capacity currently, it seems this feature does not  formally rolled out  yet, the 2020-3-2 is a expect date mentioned in the post. Once these features have formally rolled out , there will have a follow-up post and links to the public documentation. 

Best regards,

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".