cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Advocate I
Advocate I

External Sharing & Email Subscription

I have a couple report from different customers that are shared with me as an external partner (I am not on the users domain). 
The 'Subscribe' button is visable & clickable but clicking it does not bring up the subscription window. Subscribe is working on reports within my enviornment. I have tried in Chrome & IE. 
Is this normal, an unintended feature (aka bug), or I am doing something wrong?
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Microsoft
Microsoft

Re: External Sharing & Email Subscription

Hi @emmet63,

 

When sharing your dashboard with people outside your organization, and acces the dashboard from your emai link your can see the shared dashboard in its own browser window without the left navigation pane, not in their usual Power BI portal. Actually the dashboard are not exist on their workspace. So you cannot subscribe this report.

 

Regards,

Charlie Liao

View solution in original post

2 REPLIES 2
Highlighted
Microsoft
Microsoft

Re: External Sharing & Email Subscription

Hi @emmet63,

 

When sharing your dashboard with people outside your organization, and acces the dashboard from your emai link your can see the shared dashboard in its own browser window without the left navigation pane, not in their usual Power BI portal. Actually the dashboard are not exist on their workspace. So you cannot subscribe this report.

 

Regards,

Charlie Liao

View solution in original post

Highlighted
Advocate I
Advocate I

Re: External Sharing & Email Subscription

Thank you for the reply Charlie. It is a small item, but the way Power BI presents it, it looks to be a capability that is not working. Other non-functioning items in this mode are greyed out.
PowerBISubscribe.jpg

Helpful resources

Announcements
August 2020 Community Challenge: Can You Solve These?

August 2020 Community Challenge: Can You Solve These?

We're excited to announce our first cross-community 'Can You Solve These?' challenge!

Community Blog

Community Blog

Visit our Community Blog for articles, guides, and information created by fellow community members.

Upcoming Events

Upcoming Events

Wondering what events you could join or have an event to promote yourself? Check out our Upcoming Events.

Get Ready for Power BI Dev Camp

Get Ready for Power BI Dev Camp

We are thrilled to announce we will begin running a monthly webinar series named Power BI Dev Camp.

Top Solution Authors
Top Kudoed Authors