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waltheed
Advisor

Extended Pro Trial activation fails

Hi, 

 

I have received the Extended Pro Trial activation notification. I clicked the button to accept it and then I saw a softly flashing Power BI logo for a long time... So after an hour I closed the browser and then I did not get the notification anymore, and the Extended Pro Trial was not activated. How can I activate this?

 

Cheers, Edgar Walther
Power BI User Group Netherlands
1 ACCEPTED SOLUTION

Accepted Solutions
waltheed
Advisor

Re: Extended Pro Trial activation fails

@v-sihou-msft  I just tried it again - you never know.... and it worked!

I have an extended pro trial now. 

It says 269 days left.

Thanks for your help!

 

 

Cheers, Edgar Walther
Power BI User Group Netherlands
8 REPLIES 8
Moderator v-sihou-msft
Moderator

Re: Extended Pro Trial activation fails

@waltheed

 

Can you leave your email for logging Power BI so that we can check your eligibility and send you notification again?

 

Regards,

jepp Frequent Visitor
Frequent Visitor

Re: Extended Pro Trial activation fails

I also have this problem. How do I get in contact?

waltheed
Advisor

Re: Extended Pro Trial activation fails

I have sent you a DM. Thanks. 

Cheers, Edgar Walther
Power BI User Group Netherlands
Moderator v-sihou-msft
Moderator

Re: Extended Pro Trial activation fails

@waltheed@jepp

 

Please use this link to activate extended pro trial and confirm when it is done, this link is temporarily active only.

 

Regards,

 

 

waltheed
Advisor

Re: Extended Pro Trial activation fails

@v-sihou-msftThanks for the link.

 

But I get the same issue when I click it: I see a blinking Power BI logo and nothing happens...

 

I hope you can solve it. 

 

Cheers, Edgar Walther
Power BI User Group Netherlands
waltheed
Advisor

Re: Extended Pro Trial activation fails

@v-sihou-msft  I just tried it again - you never know.... and it worked!

I have an extended pro trial now. 

It says 269 days left.

Thanks for your help!

 

 

Cheers, Edgar Walther
Power BI User Group Netherlands
danny_tsoi Visitor
Visitor

Re: Extended Pro Trial activation fails

Hi, @v-sihou-msft

 

I experience the same issue. Can you please help? 

 
"
Act now to keep using Power BI Pro
Thanks for using Power BI Pro. We are offering you an opportunity to extend your Power BI Pro trial for 60 days to give you additional time to experience the collaboration features of Power BI Pro and evaluate if it's the best fit for you.
[ Request Extension]
"
watkinnc Occasional Visitor
Occasional Visitor

Re: Extended Pro Trial activation fails

Same thing happens to me, I click "Request Extension", and nothing changes!