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waltheed
Solution Supplier
Solution Supplier

Extended Pro Trial activation fails

Hi, 

 

I have received the Extended Pro Trial activation notification. I clicked the button to accept it and then I saw a softly flashing Power BI logo for a long time... So after an hour I closed the browser and then I did not get the notification anymore, and the Extended Pro Trial was not activated. How can I activate this?

 

Cheers, Edgar Walther
ITsmart BI and Analytics consultant
1 ACCEPTED SOLUTION

@v-sihou-msft  I just tried it again - you never know.... and it worked!

I have an extended pro trial now. 

It says 269 days left.

Thanks for your help!

 

 

Cheers, Edgar Walther
ITsmart BI and Analytics consultant

View solution in original post

8 REPLIES 8
watkinnc
Super User
Super User

Same thing happens to me, I click "Request Extension", and nothing changes!


I’m usually answering from my phone, which means the results are visualized only in my mind. You’ll need to use my answer to know that it works—but it will work!!
v-sihou-msft
Employee
Employee

@waltheed

 

Can you leave your email for logging Power BI so that we can check your eligibility and send you notification again?

 

Regards,

Anonymous
Not applicable

Hi, @v-sihou-msft

 

I experience the same issue. Can you please help? 

 
"
Act now to keep using Power BI Pro
Thanks for using Power BI Pro. We are offering you an opportunity to extend your Power BI Pro trial for 60 days to give you additional time to experience the collaboration features of Power BI Pro and evaluate if it's the best fit for you.
[ Request Extension]
"

I have sent you a DM. Thanks. 

Cheers, Edgar Walther
ITsmart BI and Analytics consultant

@waltheed@jepp

 

Please use this link to activate extended pro trial and confirm when it is done, this link is temporarily active only.

 

Regards,

 

 

@v-sihou-msftThanks for the link.

 

But I get the same issue when I click it: I see a blinking Power BI logo and nothing happens...

 

I hope you can solve it. 

 

Cheers, Edgar Walther
ITsmart BI and Analytics consultant

@v-sihou-msft  I just tried it again - you never know.... and it worked!

I have an extended pro trial now. 

It says 269 days left.

Thanks for your help!

 

 

Cheers, Edgar Walther
ITsmart BI and Analytics consultant

I also have this problem. How do I get in contact?

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