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I have a number of reports where the users in the past could export data from a table to Excel. Suddenly this option is no longer available for some of the users. In fact, only one of my users can see that option and that person is a CRM admin. I don't know if that's the reason, but that's the only thing that is different from all other users.
Has there been a recent change affecting this option? I have gone through and made sure that the relevant options have been unticked/ticked in the desktop, so things should work.
Any ideas would be appreciated. Getting pretty frustrated when things that in the past worked fine suddenly stops working 😞
Solved! Go to Solution.
Check below link, and see whether you have all the boxes correctly checked
Check below link, and see whether you have all the boxes correctly checked
Hi,
I will try re-sharing the reports with all 3 options ticked.
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