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tagoreb Frequent Visitor
Frequent Visitor

Export data option (...) is missing

Hello

 

We have observed that the Export Data option (...) is missing from some of the visuals Table, Card etc., when we access the report by clicking on the hyperlink which is created in the text box.  If we access the report from Reports section, we don't see any issue.  

 

Did any one see this behaviour?  Is this bug with PBI service?

 

Thanks and Regards,

Ravi

10 REPLIES 10
Super User
Super User

Re: Export data option (...) is missing

Are you referring to when you create a link to the report via File | Publish to web? If so, I don't believe that is a bug, but just how it works right now. You could publish an Idea to add this functionality.


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Super User
Super User

Re: Export data option (...) is missing

@tagoreb

I have some of my report consumers experiencing the same issue. The export option is missing from reports on their end but appears on my end. I have even made the long and arduous journey to visit their desk and view their screen. It is just not there.

This happens within a group even if the user is an admin of the data model.

v-haibl-msft Super Contributor
Super Contributor

Re: Export data option (...) is missing

@tagoreb

 

Did you click the text box which added to reports/dashboards like below?

Once I click the hyperlink in the text box, a new browser tab will be created and the corresponding report page will be shown. The export option can also be found.

Is there any difference between out setup and steps?

 

Export data option (...) is missing_1.jpgExport data option (...) is missing_2.jpg

 

Best Regards,

Herbert

tagoreb Frequent Visitor
Frequent Visitor

Re: Export data option (...) is missing

Hello Herbert

 

Yes, below is the example.  Export data option (...) is missing from Table chart and card chart, but fine with bar chart.  I did not check for all visuals to confirm where it is missing.

 

In your example, try to have a table in the other report just like as you have bar chart and then try.

 

Thanks for your time

Ravi

Jeremie Frequent Visitor
Frequent Visitor

Re: Export data option (...) is missing

this seems to be a bug that was introduced.  Does anyone know of visibility into bugs?  How do we get an idea re-opened.

 

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/9609906-export-powerbi-desktop-to...

gooranga1 Senior Member
Senior Member

Re: Export data option (...) is missing

We notciced this today. It appears we have to make someone an admin of the Group Workspace to see the 3 dots to download. Are the users you are having problems just members of the group or are they admin?

S_M Member
Member

Re: Export data option (...) is missing

Yes, i think it may be a bug, i have had the same issue with some end users who are experiencing similar problems - the export option is missing for some of them, while other users do have the three '...' on the same report. A couple of users were able to resolve it by signing back in to PowerBI, maybe you could check if that works 

v-haibl-msft Super Contributor
Super Contributor

Re: Export data option (...) is missing

@tagoreb

 

I’ve also tried the same steps with Table and Card chart, but I’m still not be able to repro it.

Export data option (...) is missing_1.jpg

 

Best Regards,

Herbert

tagoreb Frequent Visitor
Frequent Visitor

Re: Export data option (...) is missing

Thank you for looking into it.  It appears that its been fixed in PBI Service and we no longer seeing this issue without making any changes to the dashboard.

 

Thank you

Ravi