Excel Dataset from One Drive for Business not refreshing, no error message

[marcinkranz]

I've only been using Power BI for a few days, but up until now I had no issues refreshing my datasets. I am using the browser version of Power BI, and I am linking my excel spreadsheets through One Drive for business.

However, when I try refreshing any data set now, a pop-up that says "refreshing" runs for a few seconds and then abruptly disappears. The data set does not refresh, and I get no error message. The refresh attempt also does not show up in the refresh history.

None of the other solutions I saw on here are applicable because I all of them had some sort of error. The refresh worked fine 2 hours ago, and all I did after that is share it with 2 people. I did not change any settings.

Thanks in advance for any help.

[v-shex-msft]

HI @marcinkranz,

Did this file connect to other data source? Where are you host this file? I think it may related to azure data service.

Regards,

Xiaoxin Sheng

[marcinkranz]

It is not linked to any other data source. The spreadsheet is entirely self-contained. It is in a sharepoint folder in One Drive for Business. I'm not sure where it is hosted.

If it is hosted in azure and related to the azure data service, is there a way to test or troubleshoot that?

[v-shex-msft]

Hi @marcinkranz,

You can refer to below link to know where power bi host.

Since there are not enough detail information about your issue, can you please use fiddler trace refresh operation and share logs here?

Fiddler - Free Web Debugging Proxy - Telerik

Regards,

Xiaoxin Sheng