Errors after update the On Premise Data Gateway version June 2019

[RobMtl]

Hi:
We`ve just updated our current On-Premise Data Gateway installation with the June 2019 version and we started to receive this error message on the settings page of our datasource (on the PowerBI Service Data Gateway page):

"Unable to load DLL 'Microsoft.PowerBI.DataMovement.Pipeline.XPress9.dll': The specified module could not be found."

The Data Gateway has been working fine with the previous version. We followed all the configuration steps.
We also noticed (I don`t know if they are related) via procmon that some entries are receiving an "Access Denied" on the RegCreateKey operation on "HKLM\Software\Microsoft\Wbem\CIMOM"

Any idea to help?

Rob

[GilbertQ · Accepted solution]

Hi there

What I could suggest is to uninstall, remove all the files and then re-install.

Do you have the Version 2 of the On-Premise Data Gateway installed?

[RobMtl]

Version 2? I`m using the version 3000.6.202 (June 2019)

[GilbertQ]

Hi @RobMtl 

Please see my version of the Gateway below, that is the latest version