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Frequent Visitor

Error with R visuals is back again !! 11-FEB-2020.


The issue was noticed this morning. While opening PowerBi reports with R-Visuals, the R visuals show an error:


An unexpected error occurred

An unexpected error occurred. Please try again later.

Please try again later or contact support. If you contact support, please provide these details.

Activity ID: 0xxxxf74-bb35-4dxxx9xx3a-fxxxxx418

Request ID: 50xxxx7a-9106-5af3-23e8-b5xxxxxfa44

Correlation ID: xxxxxx-8934-xxx-3899-xxxxx

Time: Tue Feb 11 2020 08:55:47 GMT+1100 (Australian Eastern Daylight Time)

Service version: 13.0.12161.272

Client version: 2001.3.018

Cluster URI:



Frequent Visitor

Re: Error with R visuals is back again !! 11-FEB-2020.

Quick Update :

This issue seems to be affecting only premium capacities at the moment. MS working on it.

Community Support
Community Support

Re: Error with R visuals is back again !! 11-FEB-2020.

HI @SudeepB,

Did this issue appear on the whole tenant with premium license or contents which you assign in premium capacity? Is this issue appears on all R visual or R visual with specific R packages?
If it only appears on premium capacity, you can consider submitting a support ticket to report this. (please also attach detail information about your r visual packages and formula to further test)


Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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