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tommy_g Regular Visitor
Regular Visitor

Error when using the Duplicate Dashboard function

I am consistently receving errors when duplicating a dashboard.

 

I've tried this is several workspaces (the new kind) with several dashboards, simple to complex.

 

None are duplicated.

 

The error message is short & sweet: "Error duplicating dashboard".

 

Power BI Error on Duplication of Dashboard.JPG

 

 

 

100% true, 0% diagnostic value.

17 REPLIES 17
Community Support Team
Community Support Team

Re: Error when using the Duplicate Dashboard function

Hi tommy_g, 

 

Are the dashboard be shared by others? Or the dashboard in an app workspace or new app workspace that you doesn't have the permission of duplicate operation?

 

Reference: https://docs.microsoft.com/en-us/power-bi/service-dashboard-copy

 

Regards,

Jimmy Tao

tommy_g Regular Visitor
Regular Visitor

Re: Error when using the Duplicate Dashboard function

I am the creator of the dashboard. The command to duplicate is available, and when activated prompts for the name of the copy. Nothing happens for about 15 seconds, then error message appears. I am unaware of any permissions which might affect my ability to copy the dashboard. Please clarify your previous reply. Note: this is a newly created dashboard in the "new" workspace format.
testepp Frequent Visitor
Frequent Visitor

Re: Error when using the Duplicate Dashboard function

I am having the same problem as of yesterday 11/19/18.

 

I have always been able to duplicate with no problem.

 

i am an admin in my workspace...running Windows 10 on a MS Surface

 

I cleared my cache, logged off and no luck

 

 

 

tommy_g Regular Visitor
Regular Visitor

Re: Error when using the Duplicate Dashboard function

It's my opinion the "duplicate" function runs completely on the PBI "service" and should not have any dependency on the user's environment. However, I did verify it also fails with Chrome. In each instance, Win 10 Pro 64-bit, Edge and Chrome, all the very latest updates applied.

Community Support Team
Community Support Team

Re: Error when using the Duplicate Dashboard function

Hi tommy_g,

 

Have reported this issue internally, will update here when I get any response.

 

Regards,

Jimmy Tao

tommy_g Regular Visitor
Regular Visitor

Re: Error when using the Duplicate Dashboard function

Can you repro?
Sergiy Regular Visitor
Regular Visitor

Re: Error when using the Duplicate Dashboard function

I witness the same behaviour

tommy_g Regular Visitor
Regular Visitor

Re: Error when using the Duplicate Dashboard function

One of things I suspect is these KPI controls are all connected to a Power BI datasource, cached mode. This is the first time I've used the KPI control and the first time relying on a Power BI datasource. The data source is refreshed from Azure SQL Database, which is going well and probably not relevant.

 

Do you find this syndrome with other controls?

Sergiy Regular Visitor
Regular Visitor

Re: Error when using the Duplicate Dashboard function

I tested it from scratch:

- Created a new App Workspace (new kind of workspaces - in preview)

- Added a dashboard

- Added a tile (just a Text box) to the dashboard

- Clicked "Duplicate dashboard". Got a message "Error duplicating dashboard"

 

No datasets, no reports. Only a newly created dashboard with a text box tile.