Error when trying to download pbix from service

[AlB]

Hi all,

We are trying to download the pbix from a report in the service but are getting an error saying "Can't export to pbix format"

The reported Status code is 500

Any idea what might be causing this?

Many thanks

[v-yetao1-msft]

Hi @AlB 

You can troubleshoot through the limitations of Download the .pbix file in Service .

https://docs.microsoft.com/en-us/power-bi/create-reports/service-export-to-pbix#limitations

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[AlB]

Thanks very much @Ferenco 

I'll give that a try. How big was your big complex pbix file?

Thanks

[Ferenco]

Hi @AlB 

The size is around 25 mbs. But model is complex - 15 tables, most of them from different SQL servers and 2 different sharepoint sites was connected as data sources.

[Ferenco]

Just downloaded after turn-off "Large Dataset storage format" in dataset settings.

[Ferenco]

Hi,

Just checked. I have the same issue. I can't download big complex .pbix files. With small reports everthing is fine. Same status code 500