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Michael Frequent Visitor
Frequent Visitor

Re: Error "Couldn't retrieve the data for this visual. Please try again later."

Any news on this? I've a R-Script Visual which works perfectly in PowerBI Desktop. However when published to PBI Service I'm getting

    "Couldn't load the data for this visual"

    Couldn't retrieve the data for this visual. Please try again later.

    Activity ID ab064f46-1003-4fcd-a7c7-2a6b03c3fc52
    Time Thu Apr 14 2016 09:18:44 GMT+0200 (W. Europe Daylight Time)
    Version 13.0.1100.319
 
I've tried to set the different URL options like scriptVisualEnabled=true or sandboxVisualEnabled/Disabled but with no success. In the community I found a sample including a screenshot showing this visuals in the services. Link
I've also tried different accounts also with no success.
 
Is there any help on this available?
 
Regards Michael

Re: Error "Couldn't retrieve the data for this visual. Please try again later."

 

It appears to be related to Row Securty for me  (regardless of who is assigned row security) 

 

As soon as I create a RLS role no-one can access their dashboards

 

I had remove RLS (only testing with RLS so no big deal for me at the mo) and un-share and re-share my dashboards for it to start working again

Michael Frequent Visitor
Frequent Visitor

Re: Error "Couldn't retrieve the data for this visual. Please try again later."

Hello wynhopkins,

 

thank you for your answer. I didn't use RLS at all but I will look into this.

 

Regards Michael

Michael Frequent Visitor
Frequent Visitor

Re: Error "Couldn't retrieve the data for this visual. Please try again later."

I just found out, that I can export the data to Excel when I click "Export" on the visual. How does this correlate with the error message "Couldn't load the data for this visual"?

I assume there may be some problems with the Azure ML integration. But this is only an idea.

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Power BI Team jocaplan-MSFT
Power BI Team

Re: Error "Couldn't retrieve the data for this visual. Please try again later."

Are you supplying a username and role when you generate your app tokens? If not, you wont have any access to data because of the RLS rules.

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