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Hi Guys,
I am trying to access https://app.powerbi.com from a virtual machine which is inside a virtual network and we have a proxy server which is in Germany and the details of that proxy server are mentioned in the virtual machine and proxy is enabled in it , because of this all of the request from virtual Machine goes through the proxy server , and I get an error page when i try to access power bi service ,I have checked with proxy server guys and they said they have no blockings to power bi service from their side , Any help on this issue or any suggesstions will be greatly appreciated.
@Anonymous
Have you tried to check the same in the other machine (other than VM like laptop/system).
If the issue won't occur in another machine and it occurs only in VM, then it would be some issue with network.
If the issue is persists, please submit a support ticket to invetsigate with the error message.
https://powerbi.microsoft.com/en-us/support/ --> Create Support Ticket.
Hi @Anonymous ,
You may need to install and configure the On-premises data gateway on your VM, and you can also configure refresh for the dataset, see more: Manage data sources, Merge or append on-premises and cloud data sources ,Configure scheduled refresh .
Best Regards,
Amy
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @v-xicai
The issue is not with accessing the data sources from power bi desktop or something else , I am facing an issue in loading of power bi service page without that I cannot even configure my gateway and i also have an issue with signing in of power bi desktop.
hi
Is there any updates on this ?
I am facing the same issue here, I can not access app.powerbi.com from my VM machine, any solution on this ?
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