Error message when end user import into Excel

[jiinson]

Dear tutors,

My useres try to import dashboard into Excel and he got the error message.

What would be the problem?

Thanks in advance

Best Regards,

Jiin Son

[Eric_Zhang]

@jiinson

What is the driver installed in your PC? Could you try to un-install the driver and install the latest one?

A helpful link Analyze in Excel – Setup and initial issues for your reference.