Error in service cloud trying to connect to rds Amazon Postgres

[Anonymous]

Hi all,

I have a uploaded to service cloud a report that i made using postgres connector . This postgres is located in the Amazon Cloud as rds.

As is a cloud database, i don't need gateway to refresh this dataset but , when i try to configure the credential in service cloud i have suffering an error like this:

Could you help me in order to solve this issue?

Thanks

[v-robertq-msft]

Hi, @Anonymous 

Reference this post:

According to your error message, you can try the following steps:

1. Restart the windows firewall service
2. Reboot the problematic machine
3. Restart the “TCP/IP stack”.  Run CMD as administrator, type “netsh int ip reset resetlog.txt” to reset TCP/IP.
4. Try to temporarily disable antivirus.

You can also follow these links that may help:

https://appuals.com/fix-an-attempt-was-made-to-access-a-socket-in-a-way-forbidden-by-its-access-permissions/

https://stackoverflow.com/questions/10461257/an-attempt-was-made-to-access-a-socket-in-a-way-forbbiden-by-its-access-permissi

Best Regards,

Community Support Team _Robert Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Anyone have an idea about what is happenig here?