Error generating an asymmetric key

[tiagoferreira20]

Hello Community.

I am trying to start the On-premises data gateway (personal mode) and it is not completing, resulting in the following log, can you help me?

Complete Log:

Error generating an asymmetric key.
O conjunto de chaves conforme registrado é inválido.

Server stack trace:
em System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
em System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
em System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
em System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
em System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
em System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
em System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
em Microsoft.PowerBI.DataMovement.Pipeline.ConfigurationContracts.IGatewayConfigurationService.GenerateAsymmetricKey()
em Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GenerateAsymmetricKey()ExceptionDetail, provavelmente criado por IncludeExceptionDetailInFaults=true, cujo valor é:
System.Security.Cryptography.CryptographicException: O conjunto de chaves conforme registrado é inválido.

em System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
em System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
em System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
em System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
em Microsoft.PowerBI.DataMovement.Pipeline.GatewayServiceHost.AsymmetricKeyGenerator.ProduceAsymmetricKey(String containerName, Boolean cleanUpOldKeys, Int32 rsaKeySize)
em Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.ExecuteInActivity[T](PipelineActivityType pipelineActivityType, Func`1 action)
em SyncInvokeGenerateAsymmetricKey(Object , Object[] , Object[] )
em System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
em System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
em System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
em System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
em System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Thanks

Tiago

[Greg_Deckler · Accepted solution]

Hmm, there are quite a few similar posts:

https://www.bing.com/search?q=Power+BI+gateway+error+generating+an+asymmetric+key&form=QBLH&sp=-1&pq...

This this one:

https://community.powerbi.com/t5/Service/quot-Error-generating-an-asymmetric-key-Key-not-valid-for-u...

https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-tshoot

If none of that is useful, You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".